Get in Touch With Us
Got a question about something you have read on this site, spotted an error, or want to flag a concern about one of the casinos we cover? This page explains how to reach our editorial team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Every message is read by a person, not a bot, and we aim to reply within two working days. Write to us at [email protected] and give us a short summary of what your message is about so we can route it to the right person quickly.
If your enquiry relates to a specific review or guide, please tell us which page you mean and, where possible, quote the section you are asking about. It saves time on both sides and helps us check the detail properly before we reply.
What You Can Get in Touch About
- Questions about our reviews — Anything unclear about how we assess a casino, an editorial rating, or the terms attached to a welcome offer.
- Corrections — Casino bonuses, wagering requirements and payment options change often. If something on our trusted non GamStop casinos guide looks out of date, we want to know.
- Content suggestions — Ideas for topics you would like us to cover in more depth, whether that is a payment method, a game category, or a licensing question.
- Complaints about a listed casino — If you have had a poor experience with withdrawals, customer support or account verification at one of the sites we mention, tell us the details. We cannot resolve disputes with the casino on your behalf, but reader reports inform how we review these sites going forward.
- Partnership or editorial enquiries — If you represent a casino brand or an organisation working in gambling safety, introduce yourself and explain what you have in mind.
If You Are Struggling With Gambling
This site publishes research and comparisons, but it is not a support service. If gambling is causing you harm, please do not wait for a reply from us first. Contact GamCare for free, confidential advice, or use the National Gambling Helpline. If you are UK-based and want to restrict access to gambling sites regulated by the UK Gambling Commission, GAMSTOP is the free self-exclusion scheme designed for that purpose. Because the casinos we cover on this site operate outside GAMSTOP under overseas licences, readers who have self-excluded should also consider independent blocking software as an additional layer of protection, since GAMSTOP alone will not restrict access to these operators.
What Happens After You Send a Message
Once your email lands with us, a member of our editorial team reviews it. There is no automated reply standing in for a genuine response. Our target turnaround is two working days, though this can stretch slightly during busier periods. If we need more information to answer properly, we will ask for it before closing off your query.
Keeping Our Content Accurate
Details around casino ownership, licensing, bonus terms and payment availability shift regularly, and we rely partly on readers to help us catch changes we might otherwise miss. If something you experienced at a casino does not match what we have written, whether that is a withdrawal time, a wagering requirement, or a support response, let us know. We fact-check our guides against publicly available information and casino terms, and reader feedback is one of the ways we keep that process honest.
Whatever the reason for getting in touch, thank you for taking the time. We read everything that comes in and use it to keep this site useful for the people relying on it.