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Viewing 15 posts - 1 through 15 (of 254 total)
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  • in reply to: Product idea: simple on/off (non-dimming) wall switches #2357
     AlexS says:

    AlexS
    Participant
    "ultramega":29ge76us wrote:

    Hi, thanks for the reply.

    Not to put too fine a point on it, though … haven’t you guys been looking in to this for quite a long time?
    On another thread on this forum, the on/off switch was promised in 2011 (from memory).

    Surely an on/off switch (also appliance switch) which required live and neutral supply would be just a matter of putting the plug socket in a different form factor, right?
    I realise that doesn’t provide a solution for switches with just live and load, but it would provide a solution for
    a: light switches where the supply neutral is available at the switch
    b: appliances switches (where a plug and socket combo isn’t ideal)

    How far off is an on/off light switch from market?
    How about an appliance on/off switch in the mean time?

    The dimmer manual states loads from 40w to 250w, but the compatibility guide states that 15w (for LEDs anyway). Which is right?

    On/Off Switches that were planned for 2011 are moving along and have evolved into a relay and a wall mounted stick on switch that looks like the dimmer units. These will be available in due course and are not far away. I reaslise this is not as elegant a solution as some would like, however, unfortunalty due to the nature of how the rf technology woks it is very difficult to make an on/off version of the dimmer due to the lack of a neutral wire as i have said before. We dont plan to create a solution which encorporates a neutral as this goes against our retrofit ethos.

    The relays that we have currently and new ones due to come out that are higher rated provide an alternative switching system.

    Official min wattage is 40 but the loading required to power leds (which behave differently to incandecents) has been found in practice to be around 15w (as a guide).

    Alex

    in reply to: Lightwave / Siemens door bells in B&Q #2090
     AlexS says:

    AlexS
    Participant

    .

    in reply to: What is the point of heating control, in its current form? #2089
     AlexS says:

    AlexS
    Participant
    "Nickel-Metal":2h2t4q9o wrote:

    When will these be released?

    they were supposed to be released around now but there have been delays – as there often are with these type of things they are already a year late. Most components are finished and in testing so it shouldn’t be long – hopefully only a couple of months.

    in reply to: Alarm system interface #2088
     AlexS says:

    AlexS
    Participant

    this is on the road map but longer term so maybe around a years time

    in reply to: Lightwave controlled blinds and garage door #2087
     AlexS says:

    AlexS
    Participant

    We are also selling a wall switch to operate the on/off/stop command on the relay to operate curtains and doors. We have these but they are not on the website yet – give us a cal if you need to get hold of one before they are officially in stock.

    in reply to: 2012 Roadmap #2086
     AlexS says:

    AlexS
    Participant

    Few snippets below. Some other bits are confidentiall at the moment im afraid. Release dates are deliberatly vague and may change due to ususal production and design,testing issues.

    Lightwave LED colour changing Lighting strips (spring)

    Complete zonal bi-directional heating control system (early spring)

    On/Off transmitting lightswitch (to work with dimmers or relay) (early Spring)

    16amp relay to work with leds/cfls other devices (early spring)

    Ceiling Dimmer module to work with led/cfl (early spring)

    triggers (devices to trigger sequences in wifilink – eg doorbell/ magnetic switch/ pir etc) (spring/summer)

    all new unified apple/android app (spring/summer)

    new app bolt ons including unlimited rooms/devices, trigger setup, heating scheduling (summer)

    in reply to: A great example of how the user interface could look #2085
     AlexS says:

    AlexS
    Participant

    yes definitely eventually The initial software was only ever a first attempt to get us up and running – it will improve and improve over time as we grow and take on more resources. Expect much more functionality, complete bi-directional heating control, and a unified re-writeen app this year for starters.

    in reply to: stainless steel sockets with white inserts #2084
     AlexS says:

    AlexS
    Participant
    "andytvcams":10pgi1zj wrote:
    "Entire":10pgi1zj wrote:

    [quote]All our sockets & switches are currently brushed brass with white inserts, so i would second this if they came on the brass ones too

    Cheers

    Mike

    I think they have stopped producing the brass ones.[/quote]

    Dont worry there are more coming. We did run out of brass and were planning not to make any more but popular demand means more have been ordered.

    in reply to: Product ideas / improvements #2083
     AlexS says:

    AlexS
    Participant
    "theogough":v3esejh4 wrote:

    hey guys how about a race – your official android/iphone app versus whatever the community can produce via java api thats been posted to google code?

    Nice idea but im unfortunately not in charge of the api release. Dont worry things will evolve quickly this year.

    in reply to: Various issues #2082
     AlexS says:

    AlexS
    Participant
    "Jonhudd":ii6j0123 wrote:

    Very valid point, I will remove my number. I must say. I am rather surprised not to have received a phone call or even a reply given all the problems I have highlighted…

    Come on guys, this is room one of potentially a whole house…..

    Hi

    If you have issues please call us 0121 250 3625 – we will be very happy to help you. I am very busy so dont get time to read every thread and reply to everything unfortunately so if you want a quick response please just get in touch any time in the week.

    in reply to: Single gang socket wont turn off #2081
     AlexS says:

    AlexS
    Participant
    "mattdog":107d18mz wrote:

    As the titles says, i cant seem to turn the socket off via the switch on the socket as well as the remote.

    i have turned off the breaker and reset the device but no joy! i also have tried pairing it to another channel on the remote i have but still no joy!!

    Do the leds flash on the socket when you try to turn it off (could possibly be locked). If not, as andy set try turning power off for a few minutes. If this fails get in touch and we will replace the unit.

    in reply to: 4 digit pin code #2080
     AlexS says:

    AlexS
    Participant

    Small Monday morning bug – should be fixed now if not please give us a call 0121 250 3625 and we’ll get it set up for you

    in reply to: New Wifi-Link and Double 250W Dimmer #2079
     AlexS says:

    AlexS
    Participant
    "alatbraco":2zvk4ooy wrote:

    Hi I have installed a single gang switch to an outside light and I believe that it is paired correctly as it appears in my control panel. The manager panel tells me that the the wifi link is set up OK. I have set the switch to on/off rather than dimmer. I also get the server queue message and the switch does not work remotely.
    Is there any way to trace the cause of the problem. I paired <img src=:” title=”Question” /> the switch using my android phone, if that helps

    Not sure give us a call if you need help 0121 250 3625

    in reply to: Server Upgrade #599
     AlexS says:

    AlexS
    Participant

    Over the past couple of weeks a few people have been experiencing slower response times when using the remote operation or android based communication. Various error messages regarding delivery may also have been appearing. This is all because we have been upgrading our servers – we appologise for the inconvenience. The new system is now up and running. Speeds should be much quicker (currently averaging 1- 1.5 seconds) and any error messages should disappear.

    Alex
    Administrator

    in reply to: Security is extremely weak #2062
     AlexS says:

    AlexS
    Participant

    the new security is done and ready to go we are just testing it extensively as quickly as we can to make sure it doesn’t crash the system. You can give it a go by clicking the link. http://www.lightwaverfhost.co.uk/devmobile

Viewing 15 posts - 1 through 15 (of 254 total)