New Link Plus and Gen 2 Dimmer Switches won't see each other!

LightwaveRF Community: Welcome Forums Installation and Troubleshooting New Link Plus and Gen 2 Dimmer Switches won't see each other!

This topic contains 1 reply, has 2 voices, and was last updated by  luap2604 9 months ago.

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  • #25085
     AngloYorkshire says:

    AngloYorkshire
    Participant

    I have just got a Link Plus and some Gen 2 Dimmer switches as well as some TRV’s on order but my Link Plus does not see them.
    Reset the Link Plus
    Factory Reset the light switches (1 x 1 Gang and 1 x 2 Gang) and reinstalled the Android app and they still do not see each other!

    What else can I do as I cannot use the WebApp either?

    Many thanks in advance.

    Matthew

    #25128
     luap2604 says:

    luap2604
    Participant

    If you reset your Link Plus you then need to reset each switch as I had same problem and had to phone support, and they told me if you ever rest the Link Plus you always have reset each individual switch.

    Paul

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