LW821 Relay Troubleshooting

LightwaveRF Communi… > Forum > Installation and… > LW821 Relay Trouble…

This topic contains 1 reply, has 1 voice, and was last updated by  Waggers 1 week, 1 day ago.

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  • #56016
     Waggers says:

    Waggers
    Participant

    I have a LW821 In-line relay controlling my garage door.

    It was originally controlled by a basic hand-held remote control and the Lightwaverf app via a Gen1 Link. It’s been working happily for about 18 months.

    Recently, however, the relay no longer responds to the app (the handheld remote is fine). The relay will re-pair to the app but the open/close/stop commands don’t seem to be getting through.

    Does any kind soul have any troubleshooting ideas I can try?

    As mentioned, I’ve successfully re-paired the relay and I’ve tried moving the link closer to the relay (about 4 meters but with two brick walls between them).

    TIA

    #56017
     Waggers says:

    Waggers
    Participant

    I should also point out that the Gen 1 link is controlling 6 dimmer switches and 4 plug-in on/off units without problems.

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