Cannot connect to Google Assistant or IFTTT

LightwaveRF Community: Welcome Forums Installation and Troubleshooting Cannot connect to Google Assistant or IFTTT

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     nicolas says:

    nicolas
    Participant

    I have the “Link Plus” and the “Plug-in On/Off kit”. I have downloaded the LightwaveRF app and everything works well.

    I tried to connect my device to Google Assistant and IFTTT. But it does not work.

    In Google Assistant, I follow the instructions to add my LightwaveRF devices; I follow the instructions; it then prompts me for my LigthwaveRF username and password… Then is shows an error message “Something went wrong. Try again…”.

    In IFTTT, I get a similar experience. I am prompted with my LigthwaveRF username and password… Then I get an error message.

    I called the help desk; but the person I talked to clearly did not know how to help.

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